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It is not the employer who pays the wages.
Employers only handle the money.
It is the customer who pays the wages.
[Henry Ford]

I have a self-inflicted rule—to avoid impulse buying, I wait and save up for something that strikes my fancy. If I still want it in time, I’m more likely to get my money’s worth out of it. When I was in high school, my sister and I wanted a high fidelity record player. Our mother gave us a jar and encouraged us to save up for one. During the year it took us to fill the jar, stereophonic record players came on the market. Needless to say, we were glad we waited.  Several years ago, a participant at a writer’s conference showed me her Livescribe pen and extolled its virtues. It struck my fancy to the extent that I saved up and finally bought one. It was delightful and fulfilled its promises. Select this link to see what wonderful things it can do.

I have been on a learning curve for several other pieces of technology so I didn’t use my pen for several months. When I tried to recharge it, I had problems with the battery. That is the bad news. The good news is, I emailed the company and received a reply from a customer service person named Wendy. After trouble-shooting to no avail, she made arrangements to replace the pen since the battery was still under warranty (just barely). My new pen came promptly in the mail. Thank you Livescribe and thank you Wendy R.